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FAQ

FAQs

Frequently Asked Questions

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What is TFN Portal?

TFN Portal is an AI-powered call analytics and cloud communication platform. It helps you track inbound calls, route them smartly, and see how your marketing is really performing—in real time.

Yes. We provide local and international virtual phone numbers, along with toll-free numbers. You can establish a local presence in another region or country easily using our cloud telephony services.

Our call tracking uses dynamic number insertion (DNI) to assign each campaign its own number. When someone calls, the system links that call to the correct marketing channel. You get real-time reports showing which ads actually drive calls and conversions.

Absolutely. TFN Portal is used across industries like insurance, legal, healthcare, finance, real estate, marketing agencies, affiliates, and call centers. If your business handles calls, our platform is a fit.

Yes. We provide advanced call routing features such as intelligent forwarding, international forwarding, and rules-based distribution. This ensures callers quickly reach the right person without unnecessary transfers or delays.

Yes. We use enterprise-grade security with encrypted storage for call logs, call recordings, and account data. Your information remains safe in our secure cloud infrastructure.

No. The TFN Portal dashboard is built for everyone, not just IT pros. Setting up numbers, creating call flows, and generating reports is simple and intuitive—if you can use email, you can use this.

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Boost Call Performance with Smart AI Analytics

Track, analyze, and optimize every customer conversation. Get real-time insights to grow sales and deliver better experiences.